FREQUENTLY
ASKED QUESTIONS BY CONSUMERS
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LINERS
==========
Q
– What is a unibead liner?
A
– A unibead liner is a 2 in 1 liner. Gives customer
option to use the liner as a beaded
liner which
requires a bead receiver or as a J-Hook liner which just hooks onto wall
of pool
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Q
– Which side of a plain blue liner goes up facing the water, smooth
shiny side or dull textured side?
A
– There is no wrong or right way, it is up to customer
preference. We suggest shiny
side up for the
textured side tends to collect more dirt and debris.
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Q
– Is the flap where the seam is suppose to be up or
down?
A
– Depending on which side you install (shiny or dull), the flap may be facing
up. This
flap can be
trimmed and must be done very carefully for if it is cut during trimming
the warranty
will be voided.
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Q
– Why do I have grass growing through the bottom of the liner and is this
covered under warranty?
A
– This is not covered under warranty. The earth underneath the pool liner was
not
properly taken
care of before installation, thus causing sharp blades of grass to grow
beneath the
liner surface and poke through. Weed killer can be used but must be checked to
make sure that it will not affect the liner in any way.
==============================================
Q
– How can I find a leak in my liner?
A
– Take some food coloring and go to where you think there might be a leak, if
so the
food coloring will be drawn to it.
==============================================
Q
– Why do I have too much or too little left over when installing a beaded or unibead liner?
A
– We suggest you center the liner as well as possible and insert the bead at 4
points first.
For
example:
North, South, East and
West ends of the pool.
Then
insert the bead in between these points to get the best possible fit.
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Q
– Do all rectangular liners have 90-degree corners?
A
– Yes, radius corners can be made when specified.
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Q
– How many pieces of coping strips do I need?
A
– Multiply pool size by 3.14, round it up and divide by 2, this equals number
of pieces
needed.
==============================================
Q
– How much of a cove should I have?
A
– There should be a 4-5 inch cove.
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Q
– How are the liner seams put together?
A
– They are heat-sealed.
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Q
– What is the wall depth of a beaded/unibead liner?
A
– 48” measures 43 in. and a 52” measures 45 ½ in.
Q
– How can I purchase a cover saver?
A
– We do not sell direct, but can buy from any local dealer that carries it.
==============================================
Q
– What is the lowest temperature to install a liner?
A
– 60 degrees for a beaded liner and 50 degrees for an overlap liner.
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Q-
When replacing a liner through our Swimline warranty,
how much is it to upgrade?
A
– Upgrade pricing is as follows:
Change pattern - $50.00
Change thickness - $60.00
Change pattern & thickness - $75.00
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Q
– What is the measurement on an overlap liner?
A
– An overlap measures 53.5” and is used for both a 48” and 52” wall.
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Q
– What gauge or mil is a Swimline liner?
A
- Swimline does not market liners as gauge or mil.
Dealers and distributors use these terms for marketing purposes only and are
not true measurements of thickness. Our liners are the 2000 series or the Perma 25 series (which is heavier than the 2000 series and
the heaviest we make). All of Swimline patterns and
styles are comparable to the thickness of all liners in the industry.
COVERS
===========
Q
– Which side of the cover goes up, black or colored?
A
– Colored side faces up and black is always down.
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Q
– When replacing cover through our Swimline warranty,
how much is it to upgrade?
A
– To upgrade a cover it is an additional $15.00
Ex: 8yr Super to a 10yr Supreme would be
$15.00
8yr Super to 15yr Silver would be
$30.00.
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Q
– How many grommets should there be around the covers?
A
– For A/G 2 grommets every 2 feet for I/G 1 grommet every 4 feet.